Бонусная система – полно сильная, правда, приветственный бонус мог бы быть вдобавок получше.

Жалобы в основном связаны с блокировкой аккаунта или урезанными лимитами – БК не церемонится с теми, кого подозревает в нечестной игре.

The player from North Rhine-Westphalia submitted a withdrawal request less than two weeks prior to contacting us. Winnings haven’t been obtained up to this day. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.

After more than two weeks and over ten failed withdrawal attempts, the casino finally approved his request and he received his money. The issue had been resolved and the complaint had been closed.

The issue was eventually resolved as the casino offered the player compensation in the form of a bonus as a gesture of goodwill.

Круглосуточный живой чат, поддержка по электронной почте

Sorry to hear about this situation. Can you pls send us an email to [email protected] with the subject "CasinoGuru Review"? Try to tell us more details and your account email.

Despite having provided several approved documents, the player had struggled to obtain the specific document requested by the casino. After our intervention, the player's account had been successfully verified by the casino.

Discuss anything related to PinoCasino with other players, share your opinion, or get answers to your questions.

Вторая жалоба связана с коэффициентами, которые отдельным игрокам внезапно режут под корень – попутно отключая для таких игроков все бонусы.

The player from Greece believes his account might be blocked by mistake. The player later confirmed that the тут withdrawal was processed successfully, therefore we marked this complaint as resolved.

No player complaints or very low value of withheld winnings in complaints in relation to the casino's size

Thanks for the awesome review, dear ! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!

A player from the United Kingdom is having issues with a delayed withdrawal. An amount of £150 was requested 10 working days ago. Despite the casino's claim of having processed the payment, the player hasn't received the funds yet.